Shipping Policy

Last Updated: September 18, 2026

Orvellanova currently offers shipping with estimated delivery times ranging from 7 to 30 business days, depending on the shipping option, destination, product, and fulfillment route.

1. Standard Shipping

Estimated Delivery: 7–15 Business Days

Standard Shipping is intended for destinations and products where the standard fulfillment and carrier route is available.

The estimated delivery period is 7–15 business days after the order has been processed and dispatched.

2. Extended Shipping

Estimated Delivery: 15–30 Business Days

Extended Shipping may be used for destinations, products, or fulfillment routes that require additional processing or transit time.

The estimated delivery period is 15–30 business days after the order has been processed and dispatched.

3. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing time may vary depending on product availability, order volume, weekends, holidays, and operational circumstances.

Unless otherwise stated at checkout, the shipping timeframe begins after the order has been processed and dispatched.

4. Tracking

Where tracking is available, tracking information will be provided after the order has been shipped.

Tracking information may take additional time to become active after the carrier receives or scans the package.

5. Delivery Delays

Estimated delivery times are not guaranteed delivery dates.

Delays may occur because of:

• Carrier congestion

• Severe weather

• Public holidays

• Customs processing

• Transportation interruptions

• Incorrect or incomplete delivery information

• Remote-area delivery

• Other circumstances beyond our reasonable control

If your order experiences a significant delay, please contact us at:

FranciscoWillbrand569044@hotmail.com

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error before your order has shipped, please contact us immediately.

Once an order has been shipped, we may not be able to change the delivery address.

7. Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, brokerage charges, or other import fees depending on the destination and applicable law.

Where these charges are not included in the checkout price, they may be the responsibility of the customer.

8. Lost or Damaged Shipments

If your package appears to be lost, damaged, or significantly delayed, contact us with your order number and tracking information.

We will reasonably cooperate with the applicable carrier to investigate the shipment and determine an appropriate resolution.

9. Third-Party Fulfillment

Where applicable, orders may be processed or shipped through third-party fulfillment and logistics providers.

Relevant order information may be shared with these providers as necessary to process and deliver your order.

10. Contact

For shipping questions:

Orvellanova
Email: FranciscoWillbrand569044@hotmail.com