Terms of service

Terms of Service

Last Updated: September 18, 2026

Welcome to Orvellanova. By accessing or using our website, you agree to these Terms of Service and the other policies published on our website.

1. General Conditions

Orvellanova operates an online retail store offering products for purchase through our website.

You agree to use our website only for lawful purposes and in accordance with these Terms.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and availability are accurate.

Minor differences in color, appearance, dimensions, packaging, or presentation may occur because of screen settings, manufacturing variations, or packaging updates.

3. Pricing and Availability

Product prices and availability may change from time to time.

We reserve the right to correct pricing, product information, or availability errors.

If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.

4. Orders

By submitting an order, you agree that the information provided during checkout is accurate and complete.

We reserve the right to review or decline an order where reasonably necessary, including suspected fraudulent activity, inaccurate information, product availability issues, pricing errors, or other legitimate business reasons.

5. Payments

Payments are processed through the payment methods available at checkout.

You agree to provide valid billing and payment information and confirm that you are authorized to use the selected payment method.

6. Shipping

Orders are shipped according to our Shipping Policy.

Estimated delivery times are estimates and may be affected by carrier delays, customs procedures, severe weather, holidays, transportation interruptions, or other circumstances beyond our reasonable control.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.

Eligible products may generally be returned within 30 days after delivery.

8. Prohibited Activities

You may not use our website for:

Fraudulent transactions
Unlawful activities
Unauthorized access
Abuse of website functionality
Activities that violate applicable laws
Attempts to interfere with website security or operation

9. Intellectual Property

Unless otherwise stated, original website content, including text, graphics, design elements, and other materials, is owned by or properly licensed to Orvellanova.

You may not reproduce, copy, modify, distribute, or commercially exploit website content without appropriate authorization.

10. Third-Party Services

Our store may use third-party providers for payment processing, shipping, fulfillment, analytics, customer service, security, and other functions.

Third-party services may be governed by their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Orvellanova will not be responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, customs delays, natural disasters, network interruptions, or other events beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded or limited.